A very successful, award winning housing provider, who manage homes on behalf of Barnsley Metropolitan Borough Council, is looking for a Tenant Support Officer.
Join the team and you’ll:
• Help deliver an integrated housing and money management advice service to tenants to minimise rent arrears and debt;
• Implement “firm but fair” actions outlined in our rent arrears strategy, promoting financial inclusion through close and regular liaison with tenants and stakeholder agencies
• Identify and provide practical support to tenants in their own home, in surgeries and at events on ways to save money, maximise income, access financial services and manage their money
• Develop systems and procedures to identify high risk groups, and ensure they receive appropriate pre and post tenancy support and advice, at the earliest opportunity
Educated to NVQ 4 (or equivalent) level, you will need experience of delivering financial inclusion/welfare advice, ideally within a social housing setting. Resilience and negotiation skills are crucial as you help resolve issues with tenants in their own homes.
Job ID: 44999759
Salary: £20,661.00 – 22,658.00 per year