Windows support engineer

This position is for an experienced Windows support helpdesk engineer. This job requires excellent verbal and written communication skills with a strong customer service focus. The company offer a highly competitive salary and the opportunity to work in ground-breaking technical projects and leading-edge technologies. There is an excellent opportunity for career progression.

Responsibilities

  • Dealing with customers over the phone, email and remote desktop
  • Doing call-outs to local customers to support hardware and software on site
  • Maintaining, configuring and troubleshooting Windows servers and Desktop

Essential
APPLICANTS WITH LESS THAN 1YR WINDOWS HELPDESK EXPERIENCE WILL BE REJECTED

  • Basic grasp of TC/IP networking and related protocols such as DHCP,DNS,SMTP
  • Windows Server management and installations
  • Must be experienced¬†with Active Directory and Group Policy
  • Advanced Windows Desktop and Server knowledge

You will also have

  • Ability to explain technical issues in easy to understand terms over the phone and in writing
  • Ability to confidently handle a range of technical support issues, with excellent phone manner
  • Good technical troubleshooting skills

Desirable

  • Degree in Computer Science or related subject
  • Windows 2012 Server related qualifications

 

Job ID: 45001255

Salary: 18,000.00 Р25,000.00  per year

By | 2018-01-04T11:16:39+00:00 January 4th, 2018|Categories: Just the Job|Tags: , , , |0 Comments

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