As a Personal Banking Adviser in one of Lloyds branches, you will be compassionate and genuine, taking time to get to know your customer needs. Acting with integrity, taking time to resolve queries, you will give your customer reassurance through the services you provide, helping them to take their next step in life. Whether you’re talking to customers over the phone or in the banking hall you will work in collaboration with others to repeatedly deliver an excellent customer experience by ensuring customer needs are met, delivering fair outcomes and working together as one team to attract and retain customers and deepen their relationship with the bank. You’ll be part of a group that’s looking to you for new business opportunities so your success will come from motivating and developing yourself and others to work towards making your branch one of the best.
You will need to be flexible; working in a number of branches in the local area whilst being available to work every Saturday. Working across a number of branches will enable you to develop new relationships and build a network to support your future career. As a committed, dedicated member of our team you’ll work across a variety of hours on a 4 week rota basis, Monday to Friday 8am – 6pm, and Saturday 8am – 5pm.
Lloyds are totally committed to investing in you. Right from the start, they’ll give you excellent training and all the support you need so you don’t need previous experience of finance or banking.
You will have an overall reward package which offers flexibility and choice.
Once a year you will also have the opportunity to use some of your working hours, to support local initiatives within your community.
Salary is £18 054 – 20 060 per year