Reporting into the Store Manager this is a Part time position where you will be responsible for exceeding our customers’ expectations by delivering Pawsitively Outrageous Service throughout the store, ensuring that you always deliver the very highest standard of pet care and build strong working relationships within the store team and with our customers.
You must be able to commit to working shorter shifts over 4 or 5 days.
You’ll exceed our customers’ requirements by:
Welcoming every customer to the store, whenever you can, building rapport to establish their pet care requirements.
Sharing your skills and knowledge with customers to help them provide the best possible care for their pets.
You’ll replenish stock, ensuring the store is clean, tidy and safe all the time.
You’ll help us remain a responsible pet retailer by caring for our pets with respect and sensitivity, making pets’ needs your priority – even if it means refusing a sale and promoting responsible pet ownership amongst your customers.
You will have previous experience, or an appreciation, of delivering excellent customer service as well as having a passion for pets. You’ll also have the ability and proven experience of working well within a team and a desire to work and thrive within a fast-paced retail environment.
Job ref: 518003