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Salary: £19,554 – £21,166 per annum – Working 36 hours per week (Fixed term until 31 July 2020)

Working in this exciting role you will be responsible to the Business and Marketing Manager for providing PR at events to raise the college profile and support the delivery of a structured approach to student engagement, ensuring the department delivers an outstanding student experience. With proven experience of working in an educational and/or community outreach setting, you will be the central point of contact for all student enquiries and therefore you will need highly developed interpersonal skills to be able to engage with a diverse range of students. You will be expected to provide a high-quality meet and greet service to prospective students and represent the college at key events including open days, admission days, interview days and celebration events. You will monitor and respond to enquiries from students received over the telephone, via email and through the college’s website including the college’s social media platforms.

You will need to be competent in the use of ICT particularly MS Office and have recent and relevant experience in using databases. You should be able to analyse student enquiry data and be familiar with preparing and writing reports on the analysis of student data for the management team. You will be appropriately qualified and hold a Level 3 qualification in Business Administration or Customer Service (or relevant equivalent) and a minimum of GCSE (grade C) or above in Maths and English (or relevant equivalent).

The closing date for applications to this role is 26/06/2019

Job ref: 89513