Systems Support Analyst – Public Sector

Permanent – Barnsley
Progressive Recruitment are working with our UK based key account who have a brand new vacancy for a IT Systems Support Analyst from their Barnsley office on a Full Time, Permanent basis.

About the job
This role is a challenging and exciting opportunity within the public sector.
The right person will be responsible for supporting 3rd party software packages
Maintain and monitor IT systems in accordance with best practice, policies and procedures.
Test and deploy new solution IT systems, solutions and infrastructure in line with areas of expertise.
Create and maintain appropriate documentation, records and configuration items in line with best practice guidance.
Undertake troubleshooting and fault finding of IT systems, solution and infrastructure within area of expertise.
Who are we looking for:
IT systems experience – completely flexible on what systems as long as there is some exposure to customer centric systems and an ability to demonstrate specific system knowledge
Knowledge of client/server applications in a Windows and MS SQL environment.
Examples of systems
* CRMS – Lagan
* Income management – Civica ICON
* Benefits and Taxation – Capita Academy
* Adult Social Care – Liquid Logic
* Children Services – Capita one / TED
The right person must be hands on, focused on the adding value to the business at all times. Excellent attitude and willingness to learn.
Job ID: 39436626