Tenant Support Officer

A very successful, award winning housing provider, who manage homes on behalf of Barnsley Metropolitan Borough Council, is looking for a Tenant Support Officer.

Join the team and you’ll:

• Help deliver an integrated housing and money management advice service to tenants to minimise rent arrears and debt;
• Implement “firm but fair” actions outlined in our rent arrears strategy, promoting financial inclusion through close and regular liaison with tenants and stakeholder agencies
• Identify and provide practical support to tenants in their own home, in surgeries and at events on ways to save money, maximise income, access financial services and manage their money
• Develop systems and procedures to identify high risk groups, and ensure they receive appropriate pre and post tenancy support and advice, at the earliest opportunity

Educated to NVQ 4 (or equivalent) level, you will need experience of delivering financial inclusion/welfare advice, ideally within a social housing setting. Resilience and negotiation skills are crucial as you help resolve issues with tenants in their own homes.

Job ID: 44999759

Salary: £20,661.00 – 22,658.00  per year

By |2018-01-04T11:22:55+00:00January 4th, 2018|Categories: Just the Job|Tags: , , , , , , |0 Comments

About the Author:

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.